How to Use In-App Messaging in Agiloop

Agiloop includes a built-in messaging feature that lets your project team communicate directly within the platform, keeping conversations connected to the work at hand. Instead of switching between external tools, you can discuss features, share updates, and coordinate with teammates without ever leaving your project.

What Messaging Is For

In-app messaging is designed for team communication within a specific project. It is ideal for:

• Discussing feature requirements or priorities with your team
• Sharing quick updates about build progress or blockers
• Asking questions tied to specific project decisions
• Keeping a record of team conversations alongside your feature work

Only members of a project team can see and participate in that project's messages, so conversations stay relevant and secure.

Who Can See Messages

Messages are visible to all members of the project team, regardless of their role (owner, admin, maintainer, or member). If someone is not a member of the project, they will not have access to its messages. To add someone to the project team, invite them via email or a team invite link from your project settings.

Opening the Messages Panel

The messages panel is accessible from the header area of the application. Look for the messaging icon in the header — if you have unread messages, a badge showing the unread count will appear on the icon.

1. Click the messaging icon in the header.
2. The messages panel will open, displaying your existing message threads for the current project.
3. Threads with unread messages are indicated so you can quickly see what needs your attention.

Note: The unread count badge updates in real time, so you will always have an up-to-date view of new activity.

Creating a New Message Thread

To start a new conversation with your team:

1. Open the messages panel by clicking the messaging icon in the header.
2. Look for the option to create a new thread (typically a compose or new message button within the panel).
3. Give your thread a subject or title to help teammates identify the topic at a glance.
4. Type your opening message in the text field.
5. Send the message to create the thread and notify your project team members.

Organizing conversations into threads keeps discussions focused and easy to follow, especially as your team grows.

Sending Messages

Once you are inside a message thread, sending a reply is straightforward:

1. Click into the message input field at the bottom of the thread.
2. Type your message.
3. Press Enter or click the send button to post your message to the thread.

All project team members will be able to see your message when they next open the messages panel.

Viewing Message History

All threads and their full message history are stored and accessible from the messages panel. To review past conversations:

1. Open the messages panel from the header.
2. Browse the list of threads — each entry shows the thread subject and a preview of the most recent message.
3. Click on a thread to open it and scroll through the full conversation history.

There is no need to worry about losing context — previous messages remain available so new team members or anyone catching up can review the full discussion.

Marking Messages as Read

When you open a thread and view its messages, Agiloop tracks your read status so the unread badge stays accurate. To clear your unread indicators:

• Open the messages panel and click into any thread that shows unread messages.
• Reading through the messages in a thread marks them as read for your account.
• Once all threads have been viewed, the unread count badge on the header icon will clear.

Note: Read status is tracked per user, so marking messages as read on your account does not affect what your teammates see as unread.

Tips for Effective Team Messaging

• Use descriptive thread titles so teammates can find relevant conversations quickly without opening each one.
• Keep threads focused on a single topic or feature to avoid long, hard-to-follow discussions.
• Invite team members first — if a colleague is not yet on the project team, they will not receive messages until they are added via project settings.
• Check the messages panel regularly — the unread badge in the header makes it easy to see when there is new activity, but it is a good habit to check in when starting your work session.

Related Articles:

• Managing Team Members on a Project
• Sharing a Project with Others
• Managing Your User Profile and Account
• Project Settings: A Complete Guide